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Allocating Time for Customer Service Inquiries: 3 Ways to Prioritize

Allocating time for customer inquiries is a challenge for every SMB owner. Here are 3 steps to prioritize inquiries and build a culture of rapid response.
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Your Customers Are Mobile — Are You?

Small businesses: How easily can your customers find and interact with you through their mobile devices? Four questions to consider.
Boost Your Customer Service Strategy With Data Analytics Tools

Data analytics tools aren't just a luxury for large corporations. These three tools are specifically tailored to small businesses, and can remove some headaches from your customer service strategy.
3 Customer Self-Service Tools That Help Clients Help Themselves

By using self-service tools, SMBs can both increase customer satisfaction and optimize employees' time. Here are some ideas for getting started.
Balancing "The Customer is Always Right" with Your Company Policies

Every business needs rational policies, but they also want to live by the motto "the customer is always right." Here's how to balance the two.

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This is a new article test by prathyusha

BUSINESS PROGRAMS

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This is a new article test by prathyusha

BUSINESS PROGRAMS

Give Your Business the VIP Treatment

Just For You

Allocating Time for Customer Service Inquiries: 3 Ways to Prioritize

This is Adam's PDF article

Your Customers Are Mobile — Are You?

Boost Your Customer Service Strategy With Data Analytics Tools

3 Customer Self-Service Tools That Help Clients Help Themselves

Balancing "The Customer is Always Right" with Your Company Policies